Copyright and takedown

1. What this page is for

StreamRove carries live video its customers send through it, stores the recordings and clips they ask us to keep, and — where a customer turns it on — serves that material on a share link or an embed.

If you hold rights in a work and believe it is being broadcast or stored through StreamRove without permission, tell us using the form at the bottom of this page. It opens a tracked conversation, gives you a reference, and reaches the people who can act on it.

2. What we can and cannot remove

We can act on material that is ours to reach: a live broadcast running through StreamRove, and any recording, clip, share link or embed held in the customer's account.

We cannot remove anything from YouTube, Twitch, Kick, Facebook or any other platform. Once a customer publishes to their own account there, that copy belongs to that platform, and only its own reporting process can take it down. Report it to them as well as to us — the two are separate.

3. What a complete report includes

We can only act on a report that lets us identify both the work and the material. Please include:

• The work you hold rights in, and where the original can be seen.
• What you want removed, precisely: a StreamRove share link, embed URL, or the address of the page you found it on.
• Your name, and the rights holder's name if you are acting for someone else.
• An email address we can reply to.
• A statement that you believe in good faith that the use is not authorised by the rights holder or the law.
• A statement that the information you have given is accurate, and that you are the rights holder or authorised to act for them.

4. What happens after you send it

You get a reference immediately, and a copy by email. A person reads every report.

Where a report is complete and the material is ours to reach, we disable access to it — a live broadcast can be stopped, and a recording, clip or share link removed. We act as quickly as we can; complete reports move fastest, and we will come back to you if something essential is missing.

We tell the customer what was removed and why, and give them this page so they can respond.

5. If you believe we removed something wrongly

If your material was removed and you hold the rights or have permission, reply in the conversation we opened with you and say so, with your contact details and why you believe the use is authorised.

We pass that to the person who reported it. Where the answer settles the matter, we restore the material.

6. Repeat infringers

An account that is repeatedly the subject of valid, complete reports is suspended or closed. That is part of the Terms of Service, which also require every customer to hold the rights to what they broadcast.

7. Reports made in bad faith

A copyright report is a statement you are making formally. Claiming rights you do not hold, in order to have someone else's broadcast stopped, can carry legal consequences of its own. We keep a record of what each report contained.